Introduction
HostBarrel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Billing information (credit card details, billing address)
- Account credentials
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
Cookies & Similar Technologies
We use browser local storage (not third-party tracking cookies) for a few specific purposes:
- Remembering items in your cart while you complete checkout
- Recording an affiliate referral code (
?ref=) when you arrive via a partner link, so the referring affiliate can be credited if you sign up. This is kept for 90 days and is not used to track you across other websites
You can clear this data at any time via your browser settings; doing so will not affect your account, only unsaved cart contents and any pending referral credit.
How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who process it on our behalf, such as our payment processor (for billing) and our live chat provider (for support conversations, including any files you attach)
- Domain registries and registrars, where required to register or manage a domain on your behalf
- The affiliate company whose referral link you signed up through, limited to the fact of the referral and its status - not your billing or account details
- Law enforcement or other parties when required by law or to protect our rights and the security of our services
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. If you are in the European Economic Area, UK, or California, this includes rights under the GDPR or CCPA/CPRA respectively, including the right to opt out of the sharing described above. Contact us at support@hostbarrel.net to exercise these rights; we will respond within the timeframe required by applicable law.
International Data Transfers
Your information may be processed in countries other than your own, including the country where our servers and service providers are located. Where required, we rely on appropriate safeguards to protect information transferred internationally.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@hostbarrel.net.
Last updated: September 2026
